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Crush FTP Not Releasing Disconnected Users

David @ Thu Jul 24 12:22:06 EEST 2014
I am having a problem with Crush FTP not releasing users after they have disconnected. Trouble is when they try to reconnect, after they have multiple user sessions, Crush FTP is denying the connection. I have not restarted the CrushFTP as the server has been busy.

spinkb @ Thu Jul 24 12:24:52 EEST 2014
What exact version is this?

What protocol is being used?

David @ Thu Jul 24 12:30:07 EEST 2014
Hi Ben,

Running CrushFTP Version 7.0.2_134 from CrushFTP, LLC. Running https. Is that what you mean by protocol?
Solyom84 @ Thu Jul 24 12:43:03 EEST 2014
You should definitely update your CrushFTP version to the latest build, by going to Admin>>ServerAdmin>>About tab click on the UpdateNow button.

Check if the issue persists after the update.

Under protocol we wanted to know if you used SFTP, FTP, HTTP, HTTPS.

Let us know.

David @ Thu Jul 24 12:57:08 EEST 2014
Hi Arpad,

Updating help because it cleared out all the users. We have SFTP, FTP, HTTP and HTTPS active, but the one that is primarily used is HTTPS. I will follow up in a day if it turns out to be an ongoing issue. Thanks for the quick response.

David @ Fri Jul 25 11:27:48 EEST 2014

I just wanted to close the loop on this issue and let you know that the system is running fine. Thanks again for the quick response yesterday.

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