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FTP Network Folder

Apologies this may be a simple fix I can't seem to resolve ! How would I create a network folder for a user to access their CrushFTP folder ? CrushFTP is installed on a server on a separate network, therefore I presume this will be via adding a FTP Network location ? I have tried to add this network location via the standard way in Windows (using the FTP address in Preferences - IP Servers)but this is unable to resolve when prompted for the username and password. Any help would be much appreciated! Thanks
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Please send us an email to support@crushftp.com so we can have a screen sharing meeting and see what you really want to achieve, and assist on it.

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