I run a diagnostics test on the FTP server by going to Server Admin > Status > highlight ftp://xxx.xxx.xxx.xxx and choose diagnostics test. I get the following error message back:
Definitely not FTP...probably sftp
why does it say its not FTP when its set to be on port 21? Am I missing something?
What does your prefs, ip/servers say?
Is port 21 FTP or SFTP?
Hi ben. I found out the problem. It was to do with how my ISP had configured my router. I have since resolved the issue and it works.